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All Resources
Talk to Someone Now
Call these phone numbers if you need help right now
Mental Health Support Line
What: For emotional support, information and mental health resources
When: 24 hours a day, 7 days a week
Who: Anyone
Kids Help Phone
What: Professional counselling, volunteer support, information and referrals. Many options to connect: text, phone, Facebook Messenger, and more.
When: Phone and text available 24 hours a day, 7 days a week; Chat via website available Wednesday to Sunday, from 4pm to 9pm Pacific Standard Time.
Who: Anyone up to age 29
1-800-688-6868 or text CONNECT to 686868 .
Text First Nations, Metis or Inuit to 686868 to get connected to indigenous crisis responders
www.kidshelpphone.ca
BC Suicide Support Line
What: Immediate help if you, or someone you know, is having thoughts of suicide.
When: The service is available 24 hours a day, 7 days a week and in up to 140 languages.
Who: Anyone
Child and Adolescent Response Team (CART)
What: Urgent response (within 72 hours), short-term mental health service to school-aged children and youth who are experiencing acute psychiatric or emotional crises.
When: Office open 9 to 5pm, Monday to Friday
Who: School-aged children and youth living in Vancouver
Indigenous Crisis Line (KUU-US)
What: Emotional support offered by Indigenous providers; including support if you, or someone you know, is in crisis and/or having thoughts of suicide.
When: Available 24 hours a day, 7 days a week
Who: Aboriginal, Indigenous, and Metis people
1-800-588-8717 (BC wide)
BC Children’s Hospital ER
What: ER provides assessment and treatment options for mental health emergencies including psychosis or suicidal thinking with imminent plans.
When: 24/7
Who: 17 and under
4480 Oak. Entrance 55.
Access and Assessment Centre (AAC)
What: The AAC is the way to access mental health and substance use services offered by Vancouver Coastal Health. Call or visit (walk-in) for urgent and non-emergency access to these services.
When: 7:30 am - 11 pm
Who: 17 and older, living in Vancouver
Call: 604-675-3700
Address: 803 W 12th Ave
Chat and Texting Options
Services for chatting with someone over voice or text
Kids Help Phone
What: Professional counselling, volunteer support, information and referrals. Many options to connect: text, phone, Facebook Messenger, and more.
When: Phone and text available 24 hours a day, 7 days a week; Chat via website available Wednesday to Sunday, from 4pm to 9pm Pacific Standard Time.
Who: Anyone up to age 29
1-800-688-6868 or text CONNECT to 686868 .
Text First Nations, Metis or Inuit to 686868 to get connected to indigenous crisis responders
www.kidshelpphone.ca
Foundry Virtual and Foundry BC App
What: Use the app to drop-in or schedule a virtual counselling appointment, find peer support, join a youth group or caregiver group or browse our library of tools and resources. Choose from messaging, audio or video sessions for your virtual counselling or peer support appointments.
When: Phone Support is Mon-Sun 1:15–7:15pm | Drop-In Service is Mon-Thu 2-6pm | Booked Appointments can be made 14 days in advance
Who: Ages 12-24
Download app to your phone at: https://foundrybc.ca/virtual
Web app: https://webapp.foundrybc.ca/home
1-833-308-6379
Here2Talk
What: Confidential, free counselling and referral services by phone or chat function in the Here2Talk app. Download the app or call on the number below.
When: 24/7
Who: All students currently registered to study at any post-secondary institution in British Columbia, whether public or private.
Youthspace
What: Online crisis and emotional support via live chat and text. Go to their website or text the number below.
When: Everyday, 6pm-Midnight PST.
Who: Anyone in Canada under 30 years is welcome.
YouthinBC Chat Line
What: YouthInBC is an on-line crisis chat service. Go to their website to access non-judgemental, confidential support via chat.
When: Everyday, Noon until 1am.
Who: 25 years old and under, however, they won’t turn someone away based on their age. In BC and Yukon only.
Sexual Assault Supports
Inclusive support for anyone that needs it
Sexual Assault Service
What: We provide care to anyone 13 years or older who has been sexually assaulted within the past 7 days. Specially-trained nurses and doctors will care for you in a safe and supportive environment. They will explain how they can help, and will respond to any questions or concerns you might have.
When: VGH Emergency Anytime 24/7 or UBC Urgent Care (8am-10pm)
Who: 13 years or older
Locations: Vancouver General Hospital Emergency Department (920 West 10th Avenue - near Broadway & Oak)
OR
Urgent Care Centre at UBC Hospital (Koerner Pavilion, 2211 Wesbrook Mall)
http://www.bcwomens.ca/our-services/specialized-services/sexual-assault-service
Salal Sexual Violence Support Centre
What: Salal offers trauma-informed feminist support to survivors of sexualized violence.
When: 24 hour crisis and info line
Who: Cis and trans women and people of all marginalized genders, including Two-Spirit, trans, and non-binary
Crisis Line: 604-255-6344
National Toll-free: 1-877-392-7583
Office: 604-255-6228
https://www.salalsvsc.ca/
BC Society for Male Sexual Assault
What: A non-profit society established to provide therapeutic services for males who have been sexually abused at some time in their lives.
When: Varies
Who: Anyone who self-identifies as male
Medical Services
Ways to connect to a doctor or medical professionals
HealthLink BC
What: Reliable non-emergency health information and advice in BC. Information is available on the website, telephone and app.
When: Nurses and healthcare navigators are available by phone 24/7.
Who: Everyone is welcome to use this service.
811
(no area code needed)
www.healthlinkbc.ca
Youth Clinics
What: Free and confidential drop in where you can talk to a health care provider about health topics. You do not need a care card.
When: Use the website below to find the opening times for your local service.
Who: Ages 12-24.
Options for Sexual Health
What: Sexual and reproductive healthcare and information for all. From an inclusive, pro-choice, sex positive perspective.
When: Visit their website to find your local clinic opening hours. Call or send them an email with your question 9am-9pm Monday to Friday.
Who: Most clinics are open to all ages and are LGBTQ2S+ friendly.
1-800-739-7367 (SEX-SENSE)
www.optionsforsexualhealth.org
Trans Care BC
What: Gender-affirming care, information and resources. They can be contacted by phone and email, and have drop-in groups.
When: Phones are open 8:30am-4:30pm Monday-Friday
Who: Open to all, gender diverse and trans people, parents and guardians, support people and friends.
Toll-Free: 1-866-999-1514
Email: transcareteam@phsa.ca
http://www.phsa.ca/transcare (website)
Connect with your Family Doctor or nurse practitioner or mental health provider
Your regular doctor or health care provider is always a good place to start, if you have one.
Many family doctors list their contact information and ways they see patients here:
https://pathwaysmedicalcare.ca/
Urgent and Primary Care Centres (UPCC)
What: Urgent and Primary Care Centres provide better access to same-day, urgent, non-emergency health care, including in the evening and on weekends.
When: Find your local Urgent and Primary Care Centre in the link below for opening hours.
Who: Everyone is welcome.
Looking for a family doctor?
Here are a few websites that list family doctors accepting patients.
Substance Use Services
Resources for overdose as well as addiction to alcohol, drugs, and vaping
Overdose Response
What: Learn more about drug checking services and about opioids (online tool only)
When: Online 24/7
Who: All ages
Lifeguard
What: The app is activated by the user before they take their dose. After 50 seconds the app will sound an alarm.
When: Anytime
Who: All ages
Centralized Addictions Intake Team (CAIT)
What: Provides navigation to detox, substance use counseling and treatment
When: Saturday to Thursday 10am - 8 pm. Friday 10 am to 5 pm.
Who: Ages 13-25 *program dependent
Call or text: 604-209-3705
Email: cait.youth@vch.ca
Alcohol and Drug Information and Referral Line
What: Referral to services related to substance use and alcohol use, support groups, counseling, and treatment
When: 24 hours, 7 days a week
Who: Serves all ages 12+ including youth ages 12-24
QuitNow Smoking and Vaping Program
Schedule a call with one of our experienced and friendly Quit Coaches. QuitNow is a free program.
https://quitnow.ca/
Get Help Now: 1-877-455-2233
Watari (Counselling & Supports Services)
What: Free confidential counselling, education, referrals, and other preventative programs for people in the DTES
When: Varies, please contact
Who: Youth in the DTES up to age 25
Call: 604-817-4528
Website: www.watari.ca
Boys and Girls Clubs – The Odyssey Program
What: Counselling, drop-in, social activities, referrals, drug/alcohol information, education and crisis intervention.
When: Monday to Friday usually 12PM-5PM
Who: 6-25 year olds
604 879 8853 (Vancouver, can leave message)
604 299 6377 (Burnaby)
www.bgcbc.ca
VSB/VCH Substance Use Prevention - Supporting and Connecting Youth (SACY)
What: SACY serves to engage Vancouver parents, teachers, students, administrators and the greater community to strengthen school-based alcohol and drug prevention and early-intervention programs and policies.
When: Anytime
Who: School age youth in a Vancouver public school (Vancouver School Board)
www.vsb.bc.ca/sacy
Connect with a SACY worker at your school
Counselling Services
Schedule an appointment to talk to someone - online or in person
School Counsellors
Counsellors’ services facilitate the educational, personal, social and emotional development of students in schools and in the community. Schools counsellors work with students and families to help connect them with ongoing community support services.
Every school has one, get in touch with yours.
Foundry Granville
What: Face-to-face counseling and access to mental health and substance use support, primary care, peer support and social services.
When: Centre is open Mon-Fri 9am-5pm, 1-5pm for face-to-face counselling
Who: Ages 12-24
1260 Granville St,
Vancouver, BC
604-806-9415
https://foundrybc.ca/vancouver-granville/
Foundry Virtual
What: Young people and their caregivers can use the app to drop-in or schedule a virtual counselling appointment, find peer support, join a youth group or caregiver group or browse our library of tools and resources.
When: Phone support: 1:15–7:15pm 7 days a week | Drop in: 2-6pm Mon-Thu
Who: Ages 12-24
Dan’s Legacy
What: Dan’s Legacy provides trauma-informed and culturally sensitive counselling and life-skills programs to youth at risk in Metro Vancouver. These young people, aged 15 to 25, are at significant risk of overdose, self-harm, homelessness and suicide.
When: Times vary
Who: Youth aged 15-25
Child and Youth Mental Health (CYMH) Services Intake Line
What: CYMH Intake provides a single point of entry for screening and referrals to mental health and addiction programs in Vancouver.
When: 5 days a week
Who: Anyone under the age of 19
BounceBack for Youth
What: BounceBack is a free skill-building program designed to help manage low mood, mild to moderate depression, anxiety, stress or worry. Delivered online or over the phone with a coach, you will get access to tools that will support you on your path to mental wellness.
When: Times vary
Who: Adults and youth 15+
Programs and Places
Programs you can sign up for and places to visit for support
Y Mind: YMCA Mental Wellness Programs
What: Free online programs for young people. The YMCA of British Columbia’s Y Mind program helps young people cope with stress, worry and anxiety.
When: Programs run 1 evening a week for 7 weeks.
Who: Ages 13-30
Broadway Youth Resource Centre
What: BYRC is a one-stop youth centre at Broadway and Fraser Street that provides a wide range of social, health, education, employment, and life skills services to youth.
When: Monday-Friday 2-6pm
Who: Ages 12-24
604-786-2228
byrc@pcrs.ca
2455 Fraser St
Directions Youth Services
What: Offers low-barrier programs and services to support youth who are in crisis or experiencing homelessness as a result of abuse, neglect, substance use, or mental health challenges.
When: 24/7
Who: Under 25
www.directionsyouthservices.ca
604-633-1472
1138 Burrard Street
QMunity
What: Queer resource centre that offers various resources, group drop-in spaces, one-on-one support, and more.
When: Monday to Friday, 10 am to 6 pm
Who: Ages 25 and under for the youth services
Urban Native Youth Association (UNYA)
What: Supports Indigenous youth by providing a diverse continuum of advocacy, preventative and support services that respond to their immediate and long-term needs.
When: Monday-Friday 12-4pm
Who: Ages 11-30
www.unya.bc.ca
604-254-7732
1618 East Hastings Street East
Covenant House Vancouver
What: Offers a clear exit from life on the street to homeless youth. Includes support services that cover mental health, drug & alcohol support, housing support, and a crisis program.
When: Times vary for different programs
Who: Ages 16-24
Do a Deeper Dive
Comprehensive websites with more resources
Foundry BC Pathfinder
A 4 step tool to find personalized support options.
BC Government List of Virtual Mental Health Supports
A regularly updated list for supports and services across BC, broken down by region. There are options for free and low cost counselling, courses and programs, as well as sections specific for youth and students.
Kelty Mental Health
A one-stop hub of tools, videos, podcasts, books, info sheets. Type in your question to get directed to useful resources. Many resources are offered in a number of languages.
Resources for Youth (City of Vancouver)
A full list of resources specific to the City of Vancouver. In addition to health and mental health resources, there are services listed around education and employment, financial support, food access, housing and financial support.
Pathways Vancouver
A community service directory where you can select from 35 different categories of services to find what you are looking for.
Apps
Download them for free on your phone
What: Learn to relax and take charge of your anxiety
Cost: Free
What: Promotes social and emotional well-being and contributes to the ability to manage difficult or stressful situations
Cost: Free
What: The app is activated by the user before they take their dose. After 50 seconds the app will sound an alarm.
Cost: Free
What: Free Suicide Prevention and Awareness App that offers guidance to support for those suffering in crisis and those who have suffered the devastating loss of a loved one from suicide.
Cost: Free
What: Tool to help with safety decisions for those experiencing (or someone who cares for someone who is experiencing) intimate partner violence.
Cost: Free
What: Comfort, Distract, Express Yourself, Release, Random and Breathe. When you ride the wave, the urge to self-harm will fade.
Cost: Free
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